Home / CCPA Notice
This notice describes how personal information belonging to residents of California is handled by GoVerifyNow and explains the privacy choices available under the California Consumer Privacy Act. It applies to the SMS identity verification service, the website, and the related tools that businesses use to confirm the people behind their phone numbers.
The terms used here follow the meaning given to them under California law. Where another agreement or notice provides more detail about a specific activity, that material should be read alongside this one.
Depending on how the service is used, the following categories of personal information may be collected:
Information is gathered directly from the person who provides it, automatically through ordinary use of the service, and from the business that requests a verification on behalf of its own customer.
Personal information is used to deliver verification messages, confirm the identity behind a phone number, maintain accounts, and keep the platform secure. It also supports billing, customer support, and the steady improvement of the features that businesses rely on.
Information may be used to detect and prevent fraud, to meet legal obligations, and to communicate about the service when a message is necessary or has been requested.
Personal information may be shared with service providers that support the platform, such as message delivery partners and hosting providers, under agreements that limit their use of the information to the work being performed. Information may also be disclosed when required by law or to protect the rights and safety of the people involved.
Personal information is not sold, and it is not shared for cross-context behavioral advertising.
California residents may request details about the personal information that has been collected about them. A request of this kind may ask for:
A California resident may request the deletion of personal information that has been collected about them. Once a request is confirmed, the information will be removed unless it must be kept to complete a transaction, maintain security, comply with a legal obligation, or carry out another purpose permitted by law.
A California resident may request that inaccurate personal information held about them be corrected. After the nature of the information and the requested change are reviewed, reasonable steps will be taken to update records so that the details on file remain accurate.
Personal information handled through the verification service is not sold or shared for cross-context behavioral advertising, so there is no sale to opt out of. Should any related practice change, this notice will be updated and a clear method for opting out will be provided.
Sensitive personal information, as that term is defined under California law, is not collected for the purpose of inferring characteristics about a person. Because this category of information is not used in that way, the option to limit its use does not currently apply, and this notice will be updated if that position changes.
A California resident who exercises any of these rights will receive the same quality of service as anyone else. There will be no denial of service, no change in pricing, and no reduction in the level of support offered as a result of a privacy request.
A California resident may use an authorized agent to submit a request on their behalf. When an agent makes a request, proof of the agent's authority may be required, along with verification of the identity of the person the request concerns, before the request can be processed.
To make a request, reach out through the contact method listed on the Contact page. Before a request can be completed, the identity of the person making it must be verified to a reasonable degree of certainty, which helps protect personal information from being released to the wrong party.
A response will be provided within the timeframe set by California law. If more time is needed, notice will be given along with the reason for the additional time.
Cookies and similar technologies are used on the website to support core functions, measure performance, and present relevant content. These preferences can be managed through browser settings, though turning certain cookies off may affect how parts of the website work. Further detail is available in the Privacy Policy.
This notice may be updated from time to time. When a change is made, the date shown at the top of this page is revised, and reviewing the notice periodically is encouraged so that current privacy practices stay familiar.
Questions about this notice or a request related to California privacy rights can be directed through the Contact page. The mailing address and phone number listed in the footer can also be used to get in touch.
